The world of wearable fitness trackers has no shortage of options for the new tracker tech.
Fitbit Versa is one of the leading fitness trackers on the market, with a range of versatile features and durable designs.
The extended wear and tear from running and track may occasionally lead to charging issues in the device.
If your Fitbit Versa is not charging and you’re not sure how to get your device to charge again, then don’t worry – you’ve come to the right place.
In this article, we’ll explore some of the most common reasons why you may experience your Fitbit Versa not charging and help you to fix them.
- Why Won’t My Fitbit Versa Turn On?
- What Do I Do If My Fitbit Versa Won’t Charge?
- Final Thoughts
Why Won’t My Fitbit Versa Turn On?
A common problem that users of the Fitbit Versa face are that their device won’t turn on. This is a typical problem; over time, the device goes through multiple charge cycles that take a toll on battery life.
The Fitbit Versa has a Lithium-polymer battery. This lasts two days for the Fitbit Versa Lite and up to 4 days for the Fitbit Versa. However, this is ideal; in practice, your Fitbit Versa should last for less than the full four days.
The first possibility why your device won’t turn on is because the battery has been drained and not fully charged. In this case, all you need to do is charge the device.
The second possibility is that the battery has died and lost all power. In this case, you may need to replace the battery. However, this is not as straightforward as it may seem, as we’ll see.
Can The Battery Be Replaced In A Fitbit Versa?
Unfortunately, replacing a battery in a Fitbit Versa is not as straightforward. The unit comes sealed and does not have a removable back panel, so there is no way to access the battery quickly.
If your Fitbit Versa has a dead battery, the chances are that it’s past its warranty anyway. As there is no easy way to fix this problem, it might be better to purchase a new one rather than try and replace the battery.
However, if you insist on removing your tracker battery to replace it, there is still a way to open the device. It may take you some time but can still work as a battery replacement method.
For this to work, you need to purchase a battery replacement kit from Amazon. Note that opening the Fitbit live may void your warranty. If in doubt, contact Fitbit to make sure your warranty is still in use or if you could get a replacement unit instead.
How Do I Revive A Dead Versa Fitbit?
Like we said earlier, there is no way of getting a dead battery in working condition again. If your Fitbit Versa device battery is dead, it might be time to get a replacement device.
However, most of the time, the Fitbit won’t turn due to some other problems and not a dead battery. If your Fitbit was working fine and won’t turn on again, you might be facing a different issue with your device.
One of the most common problems is that your device won’t charge properly.
If you’re looking to fix Fitbit charging issues, keep on reading, and we’ll show you how to get your Fitbit Versa charging again.
What Do I Do If My Fitbit Versa Won’t Charge?
It can be difficult to fix Fitbit charging if you’re not sure what the problem is. How can you solve this problem, you may wonder?
The answer is quite simple. We need first to see the issue and then try to fix the issue according to the problem. As long as you know what you’re dealing with, you should be able to find the right solutions in no time.
Here are five of the most common ways to fix your Fitbit Versa’s charging issues as well as alternative solutions:
1. Charge Your Fitbit Versa Battery Fully
The first and most straightforward way to fix your Fitbit Versa not charging is to charge your Fitbit fully. As we mentioned before, you need to make sure the battery has been fully charged before you try and power it on again.
A common issue amongst new users is not knowing how to charge their Fitbits. Worry not, as the following steps will show you exactly how to charge your Fitbit:
Plug your Fitbit Versa charging cradle into a USB wall charger or the USB port of your computer. If you’re using a wall charger, make sure it’s UL-certified.
Check to see if you can find the spring clip on the bundled charging cradle – this is to hold your device steady while charging.
Once you find the clip, press and hold it while placing the Fitbit Versa in its charging cradle, make sure that the pins on the cradle are perfectly aligned with the gold charging contacts on the back of the device.
You’re done! You can now tap the screen to check the charging level of your Fitbit watch.
2. Make Sure Your Fitbit Charging Cable Is Working
Often, you may not even realize it, but the reason why your Fitbit won’t turn on is that you’ve been using a broken charging cable.
This can happen naturally over time; the charging cable is delicate and made up of many small wires bundled together. As these wires twist and turn over time, they may get damaged.
You might think that your Fitbit watch is plugged in and charging. However, because of a broken cable issue, your device won’t power on at all.
Before you jump ahead and buy a new charger right away, check the cable for any damage to your charger’s adapter or contact pins.
The adapter may work just fine on your charger, but the cable has been damaged. In that case, you can try a different USB cable instead of buying another one.
In other cases, when both the adapter and the cable are not working, buying a new charger and charging cable is your only option.
3. Clean Your Fitbit Charger and Charging Port
One of the easiest ways to fix the Fitbit Versa not charging problem is to clean the charging port on your watch as well as the charging cradle.
The Fitbit Versa is a fitness tracker, meaning it’s meant to be worn on the body as you engage in physical activity or sport. Over time, the watch can accumulate dirt, dust, and sweat with use. Even with a working charging cable, your tracker won’t charge with corroded charging ports.
To fix Fitbit charging port issues, you need to clean both the charging ports and adapter terminals on your Fitbit. Clean each contact individually with a small bristle toothbrush. Do not use any liquids on the charging contacts; contact with liquid may lead to your device short-circuiting.
Additionally, make sure that the USB port of your USB charger (or your computer’s USB port) is also thoroughly cleaned.
Plugin your charger once you have cleaned your Fitbit and turn it back on. Your Fitbit Versa not charging may no longer be an issue.
4. Restart Your Fitbit Versa Device
The Fitbit Versa is more than just a fitness tracker watch with a screen: It is also a mini-computer. Like any other computer, it can encounter software and hardware glitches.
If your Fitbit has a software-related issue, then you might not be able to charge it even with everything plugged in.
What can you do to solve your Fitbit Versa not charging in this case, you may wonder?
It’s simple: Restart your Fitbit Versa device! If you’re not sure how to reset your Fitbit Versa, follow the instructions below:
On your Fitbit watch, press and hold both the back and bottom buttons simultaneously. Do this you see the Fitbit logo on the screen. For the Fitbit Versa Lite, hold the back button for 10 seconds instead.
Release both buttons after the Fitbit logo appears (or after 10 seconds); this should restart the device.
If your device won’t power on after you restart, repeat step one and press the needed buttons once again to restart.
5. Factory Reset Your Fitbit Versa Watch
If you’ve restarted but still find your Fitbit Versa not charging, factory resetting your device may be your last option.
Do note that this will wipe all the data that you have saved on your Fitbit device. There is no way to recover your data once it’s been wiped. You need to make sure your Fitbit account is synced with your other devices, and the data backed up before you attempt a factory reset.
Since the Fitbit app and account icon cannot be reached, you need to power off your device and do a hardware reset.
The following are the steps needed to factory reset your Fitbit Versa without the help of the Fitbit app or account icon:
On your device, press and hold the top, bottom-left, and bottom-right buttons simultaneously. Keep holding these buttons down for 12 seconds – even if you let go of a single button, this won’t work.
Next, you will see the Fitbit logo appear, then disappear. When it disappears, release the bottom right button. Continue holding the left button and top right button until you feel your device vibrate; this indicates that the factory reset sequence has started.
After this, wait for several seconds. Eventually, you will see the Fitbit logo appear on the screen once again. Once you see the screen display Fitbit.com/setup, it means that you have succeeded with the factory reset.
You may fail to release the bottom0right button in time after the Fitbit logo appears. If this happens, turn the device off again using the procedure in the first step. Make sure you wait at least 12 seconds before letting go of the buttons.
If you need additional help, contact Fitbit support to help you turn on a device that won’t correctly charge.
There are many reasons why you may face a Fitbit Versa not charging issue. A dead battery or broken charging cables are both common causes for your watch not being able to turn on.
It’s better to replace a dead Fitbit instead of attempting to open the device yourself. If the warranty is not void, you take it for repairs instead.
Follow the steps outlined in our guide, and you’ll be able to get back on track with your Fitbit Versa tracker charging again in no time!